At Ragamart, we strive to provide you with the best shopping experience. We understand that sometimes items may need to be returned. That's why we want to make the return process as easy as possible for our valued customers.

If you have purchased a product from our website through our site, please note the following returns policy:

1. Eligibility: To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

2. Return Period: Our return period lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

3. Return Procedure: To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Products returned without an RMA will not be accepted. You will be responsible for the shipping costs to return the item.

4. Refunds: After receiving and inspecting your return, we will send you an email to let you know that we have received your returned item. We will also notify you if your refund is approved or denied.

If approved, your refund will be processed and a credit automatically applied to your primary payment method.

5. Non-returnable items: Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are sanitary or sanitary goods, hazardous materials or flammable liquids or gases.

6. Damaged or defective products: If you receive a damaged or defective product, please contact us immediately with photographic evidence. We will evaluate the situation and work with you to replace or refund the item.

7. Late or Missing Refunds: If you haven't received a refund yet, check your bank account first. Then contact your credit card company. It may take some time for your refund to be officially posted. If you've done all of this and still haven't received your refund, please contact us.

We understand the importance of a transparent and fair return policy and strive to provide the best service to our customers during the return process. Your satisfaction is our priority. If you have any other questions about our return policy, please contact us.

Thank you for choosing Ragamart.